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Annual Membership

Not Just Help in a Crisis. A Concierge for Your Family's Health All Year Round.

The Zhenshine Health Annual Membership is a year-round healthcare coordination service.

From everyday questions and appointments to chronic-condition follow-up and support after a serious diagnosis, your Concierge stays involved all year — a consistent point of contact in China who knows your family’s situation and coordinates the next step.

Join the Annual Membership
Two plans · Essential ¥999/year · Premium ¥1,999/year

Why an annual membership?

Your family's healthcare in China,
with someone following through

Living overseas should not mean having no support until something goes wrong.

For overseas families, managing healthcare in China often means having no one to turn to until something happens — then handling everything from thousands of miles away. Should a parent's medication be adjusted? What do those arrows on a health report mean? Who can coordinate a specialist appointment? These questions do not wait for a convenient time.

The Zhenshine Health Annual Membership is a year-round healthcare coordination service.

Use the membership on its own or alongside Video Consultation, Premium Health Checks in China and In-Home Medical & Nursing Visits. Selected benefits are coordinated per use and follow the same standards as the standalone services.
海外家庭与国内父母保持健康沟通

Choose support for your family

Two Membership Plans

Choose a plan based on who will be registered and the benefits you need.

Essential · Registered member only

Zhenshine Executive Health Membership

¥999 / year

Essential covers the registered member only; parents or other relatives are not automatically covered. If arranging services for a parent, confirm the intended recipient's registration and the appropriate plan.

  • Unlimited Health Concierge consultation throughout the year
  • 1 priority appointment coordination at a leading tertiary hospital
  • 1 half-day medical accompaniment
  • 1 medical transportation service
  • Personalized health check planning
  • Chronic-condition management
  • Serious illness assessment and care pathway planning
  • Retirement planning and aging-in-place consultation: 1 each/year
  • 1 China medical care planning service
Ask about Essential
Premium · Up to 3 registered family members

Zhenshine Premium Family Health Membership

¥1,999 / year

For families who need coordinated support for more than one person. Includes the Essential coordination benefits plus the following family benefits.

  • Up to 3 registered family members
  • Healthcare coordination benefits included in Essential
  • A dedicated Health Concierge following through all year
  • 3 priority hospital appointment coordinations (shared by the family)
  • 2 half-day medical accompaniments (shared by the family)
  • 2 medical transportation services (shared by the family)
  • 1 independent specialist second opinion, with an MDT upgrade option
  • Additional health check planning and chronic-condition coverage
Ask about Premium

Both plans include one retirement planning consultation and one aging-in-place consultation per membership year, helping families consider future care and home safety.

适合臻馨健康服务的人群
Who benefits

Who Is This Service For?

✓
People living overseas who want ongoing healthcare coordination for registered family members in China
✓
Families managing chronic conditions such as hypertension or diabetes who need follow-up and medication reminders
✓
People with limited time in China who want to arrange care before returning
✓
Families who need continued coordination after an abnormal health check result
✓
Families who want a consistent Health Concierge to contact with healthcare questions
Designed for ongoing coordination, follow-up and support across locations, rather than only a single appointment.
Support throughout the year

Membership Benefits

Clear service scopes for everyday questions, appointment coordination and continued follow-up.

01

Unlimited Health Concierge consultation throughout the year

Available throughout the membership year for everyday health concerns, medication questions, report interpretation and guidance about seeking care. Actual service benefits apply to the registered member or family members covered by the selected plan.

02

Priority tertiary-hospital appointment coordination

Your Concierge helps coordinate specialist appointments and care arrangements. Availability depends on the hospital's actual resources and schedule. Where possible, comparable alternatives are offered if the requested appointment cannot be arranged.

Essential: 1 · Premium: 3/year (shared across the family)
03

Independent specialist second opinion (Premium)

After a serious diagnosis, your Concierge organizes records and coordinates an independent specialist assessment to help clarify the diagnosis and treatment options. This Premium benefit can be upgraded to a multidisciplinary consultation.

04

Medical accompaniment and transportation

In agreed service cities, local personnel accompany the patient through registration, queues and report collection. Medical transportation is arranged separately within the benefit scope, supporting patients whose family cannot be present.

Essential: 1 each · Premium: 2 each/year (shared across the family)
05

Personalized health check planning

Your Concierge develops a screening checklist based on age, sex, medical history and family history, and helps coordinate the facility.

Essential: member only · Premium: up to 3 people
06

Chronic-condition management

Scheduled follow-up, medication reminders and tracking of key indicators for chronic conditions. Your Concierge flags abnormal changes and advises when medical care may be needed.

Essential: 1 person · Premium: up to 2 people
07

Serious illness assessment and care pathway planning

When a serious illness is suspected or diagnosed, your Concierge organizes records, assesses the care pathway, recommends suitable specialties, hospitals and cities, and coordinates follow-up appointments.

Both plans: 1 service/year
08

Retirement planning and aging-in-place consultation

Retirement planning considers future care options and preparation priorities. Aging-in-place consultation assesses home safety risks and recommends improvements. Each is available once per membership year. Consultation does not include renovation work or its costs.

09

China Medical Care Planning

Before your return, your Concierge helps plan the specialty, hospital, tests and follow-up sequence so you can make the most of a limited stay.

1 service per membership year
From enrollment to year-round follow-up

How It Works

Your Health Concierge follows through from the family health profile to everyday questions, care coordination and the annual review.

01
STEP 01

Choose a plan and submit information

Select a suitable plan and provide the covered family members' basic information and health details.

02
STEP 02

Create a family health profile

Your Concierge reviews medical history, current medications and recent test results.

03
STEP 03

Year-round health questions

Contact your Concierge throughout the year for ongoing healthcare coordination support.

04
STEP 04

Appointments, accompaniment and transportation

When care is needed, your Concierge helps coordinate appointments and the applicable accompaniment or transportation benefit.

05
STEP 05

Chronic-condition follow-up

Follow the agreed schedule for monitoring, medication reminders and return visits.

06
STEP 06

Serious illness care pathway

If an abnormal finding or serious illness arises, initiate assessment and care pathway planning.

07
STEP 07

Plan care before returning to China

Speak with your Concierge ahead of your trip to arrange medical care and health check planning.

08
STEP 08

Annual review and renewal

Before expiry, your Concierge reviews the year's coordination and helps you consider renewal.

Ongoing coordination and individual services

How Membership Works with Our Other Services

The Annual Membership provides long-term coordination, while Video Consultation, Premium Health Checks in China and In-Home Visits address specific needs. They can be used independently or together.

For example, your Concierge may coordinate a specialist video consultation when a concern arises, prepare a health check plan before your trip, or arrange an in-home assessment when chronic-condition follow-up suggests one would help.

Membership connects individual services with planning and continued follow-up.
＋
Video Consultation

Coordinate specialist advice when a concern arises.

＋
Premium Health Check in China

Plan screening before your trip and coordinate follow-up.

＋
In-Home Medical & Nursing Visits

Coordinate an assessment at home when appropriate.

About the membership

Frequently Asked Questions

Answers about fees, coverage, registered family members and benefits.

01 Does the membership include medical expenses?

No. The fee covers the specified coordination services. Hospital registration, examinations, medication and other medical expenses are charged separately by the provider and paid by the member.

02 How is it different from health insurance?

Insurance provides reimbursement or benefits according to the policy. Membership provides coordination before and during care, helping you understand where to go, who to see and how to arrange the process. They serve different purposes and can complement each other.

03 What can I ask my Health Concierge about?

Everyday health concerns, medication questions, report interpretation, guidance on seeking care and chronic-condition follow-up. For emergencies or severe symptoms, contact your local emergency service immediately.

04 Can you guarantee a specialist appointment?

No. Your Concierge makes reasonable efforts using available hospital resources and schedules. Where possible, a comparable specialist alternative is offered. Final availability is determined by the hospital.

05 How are family members registered?

Essential covers the registered member only. Premium covers up to 3 family members registered at activation. Certain Premium benefits are shared across the family, rather than counted separately for each person.

06 Can unused benefits be carried over?

No. Benefits are valid only during the membership period and do not roll over. Please plan the use of appointment coordination, accompaniment and transportation during the membership year.

07 Do the retirement or aging-in-place consultations include renovation?

No. These benefits provide consultation and assessment recommendations. Contractors and the costs of any home modifications are arranged and paid for separately.

08 Can my parents in China use it while I am overseas?

Services can be coordinated for parents in China, subject to the registered recipients and selected plan. Essential covers only its registered member and does not automatically cover their parents. Premium can cover up to 3 family members registered at activation.

09 Can I upgrade or downgrade?

Essential may be upgraded to Premium during the membership period by paying the applicable difference. Current upgrade and downgrade terms are set out in the membership agreement; please ask your Concierge.

Join the Annual Membership

A consistent point of contact
for your family's health all year

Share your name, location, contact details and the plan you would like to discuss. Your Concierge will review the information and get in touch.

Ask About Membership

Complete the membership inquiry form below to tell your Health Concierge what you need.

✓ Name
✓ Country or region
✓ Contact details
✓ Membership plan
Join the Annual Membership→

Zhenshine Health connects international patients with China’s leading healthcare facilities, providing affordable, world-class treatments supported by comprehensive, end-to-end care services.

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